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📦 Can I pay on delivery?
Yes! At JamboMall, you only pay when your order arrives. No upfront payments, no worries.
🚚 Is delivery really free?
Absolutely. Delivery is 100% free anywhere in Kenya — no hidden charges.
⏱️ How long does delivery take?
Most orders are delivered within 24 to 72 hours, depending on your location. Our rider will contact you before delivery.
🛍️ Are your products genuine?
Yes. We only sell authentic, carefully selected products. No fakes, no low-quality items.
📞 What if I have a problem with my order?
You can easily reach our customer care team via phone, WhatsApp, or email. We’re friendly and fast to respond.
🛒 How do I place an order?
- Choose your product
- Select size or color (if needed)
- Click "Order Now"
- Fill in your details
- Get your package — then pay on delivery
📍 Do you deliver to my town?
Yes! We deliver to all major towns and cities in Kenya — Nairobi, Mombasa, Kisumu, Eldoret, Nakuru, Machakos and more.
💬 How can I reach you?
Just click the WhatsApp icon on our site or use the Contact Us page. We’re here for you every day of the week.