Delivery & Returns

Fast, Free & Reliable Delivery 🚚

At JamboMall, we make shopping effortless with speedy deliveries, zero fees, and cash-on-delivery convenience. Here’s everything you need to know:

🚀 Delivery Times & Process

  • Most orders arrive in 24–72 hours, depending on your location.

  • Our rider will call/SMS you before delivery to confirm.

  • Deliveries are made 7 days a week during business hours.

📍 Delivery Areas

We deliver nationwide to all major cities and towns in Kenya, including:
Nairobi, Mombasa, Kisumu, Eldoret, Nakuru, Machakos, and beyond!

💸 No Hidden Costs – Ever!

  • FREE delivery anywhere in Kenya. No extra fees, no surprises.

  • Pay on delivery: No upfront payments! Hand cash to the rider only after you receive and check your order.

📦 Returns & Refunds

Changed your mind? No problem!

  • 7-day easy returns: Contact us within 7 days for unused/unopened items.

  • Friendly support: Call, WhatsApp, or email us—we’ll guide you through the process.

  • Fast refunds: Once approved, refunds are processed within 3 business days.

❓ Need Help?

Our customer care team is quick, friendly, and ready to assist. 

Happy Shopping, Hassle-Free! 🌟