Delivery & Returns
Fast, Free & Reliable Delivery 🚚
At JamboMall, we make shopping effortless with speedy deliveries, zero fees, and cash-on-delivery convenience. Here’s everything you need to know:
🚀 Delivery Times & Process
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Most orders arrive in 24–72 hours, depending on your location.
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Our rider will call/SMS you before delivery to confirm.
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Deliveries are made 7 days a week during business hours.
📍 Delivery Areas
We deliver nationwide to all major cities and towns in Kenya, including:
Nairobi, Mombasa, Kisumu, Eldoret, Nakuru, Machakos, and beyond!
💸 No Hidden Costs – Ever!
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FREE delivery anywhere in Kenya. No extra fees, no surprises.
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Pay on delivery: No upfront payments! Hand cash to the rider only after you receive and check your order.
📦 Returns & Refunds
Changed your mind? No problem!
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7-day easy returns: Contact us within 7 days for unused/unopened items.
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Friendly support: Call, WhatsApp, or email us—we’ll guide you through the process.
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Fast refunds: Once approved, refunds are processed within 3 business days.
❓ Need Help?
Our customer care team is quick, friendly, and ready to assist.
Happy Shopping, Hassle-Free! 🌟